This succinct but absorbing book covers the main way stations on James Reason?s 40-year journey in pursuit of the nature and varieties of human error. He presents an engrossing and very personal perspective, offering the reader exceptional insights, wisdom and wit as only James Reason can. A Life in Error charts the development of his seminal and hugely influential work from its original focus on individual cognitive psychology through the broadening of scope to embrace social, organizational and systemic issues.
Contents: Foreword; Preface; A bizarre beginning; Plans, actions, and consequences; Three performance levels; Absent-minded slips and lapses; Individual differences; A courtroom application of the SIML; The Freudian slip revisited; Planning failures; Violations; Organizational accidents; Organizational culture: resisting change; Medical error; Disclosing error; Reviewing the journey; Postscript; Index.
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