Properly performing health care systems require concepts and methods that match their complexity. Resilience engineering provides that capability. It focuses on a system?s overall ability to sustain required operations under both expected and unexpected conditions rather than on individual features or qualities. This book contains contributions from international experts in health care, organisational studies and patient safety, as well as resilience engineering. Whereas current safety approaches primarily aim to reduce the number of things that go wrong, Resilient Health Care aims to increase the number of things that go right.
Towards a Resilient and Lean Health Care. The Jack Spratt Problem: The Potential Downside of Lean Application in Health Care - A Threat to Safety II. Recovery to Resilience: A Patient Perspective. Is System Resilience Maintained at the Expense of Individual Resilience?. Challenges in Implementing Resilient Health Care. Exploring Ways to Capture and Facilitate Work-as-Done That Interact with Health Information Technology. Resilience Work-as-Done in Everyday Clinical Work. Understanding Resilient Clinical Practices in Emergency Department Ecosystems. Reporting and Learning: From Extraordinary to Ordinary. Reflections on Resilience: Repertoires and System Features. Power and Resilience in Practice: Fitting a 'Square Peg in a Round Hole' in Everyday Clinical Work. Modelling Resilience and Researching the Gap between Work-as-Imagined and Work-as-Done. Simulation: Closing the Gap between Work-as-Imagined and Work-as-Done. Realigning Work-as-Imagined and Work-as-Done: Can Training Help?. Resilient Procedures: Oxymoron or Innovation?. Conclusion: Pathways Towards Reconciling WAI and WAD.
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