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Description

Contents

Preface Introduction PART 1: THE CHANGING FACE OF WORK PRACTICE AND THE NEW COSTS AND CHALLENGES FOR EMPLOYERS The Changing Economy, Work Practices and Culture Work Intensification, Increasing Healthcare and Other Costs The Worker-Friendly Organisation Part 2: ENHANCING CORPORATE PERFORMANCE Human Resources Practices and Corporate Profitability Strategic Principle, Vision and Mission Innovation Capability and the Future Part 3: DEVELOPING INDIVIDUAL AND TEAM PERFORMANCE Psychological Workplace Environment Skills Training and Stress Management Enhancing Performance Part 4: INCREASING WORKPLACE SATISFACTION Positive Effects of Workplace Stress and Negative Impact of Withdrawal Satisfaction, Meaning and Happiness in the Workplace Part 5: IMPROVING MANAGERIAL AND LEADERSHIP PRACTICES AND MOTIVATING EMPLOYEES Managerial Development and Models Transformational Leadership and the Benefits of Leadership Enhancement Motivating Employees Part 6: ENHANCING ORGANISATIONAL COMMUNICATION, KNOWLEDGE AND LEARNING Communication, Information, Knowledge and the Learning Organisation Learning and Training in the Workplace Conclusion Glossary of Terms References Index.

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