Develop a clear understanding of the concepts and best practices in public relations
Exploring Public Relations and Management Communication, 5th Edition, by Tench and Waddington is the definitive text on public relations. Blending theory with real-life applications. this book offers critical analysis with updated case studies, exercises and discussion questions that provide you with a holistic subject understanding. It also engages you with the thought processes behind some of the latest PR campaigns. This fundamental yet very practical text recognises the strategic importance of public relations to organisations, growing conversation about professionalism in practice and professional ethics. A comprehensive coverage of the COVID-19 pandemic helps you understand the implications of this global crisis on public relations and strategic communication.
"A great overall introduction to the key theoretical models, history and different practice areas around PR and related marketing disciplines. I recommend it as the one essential buy book for all our undergraduates." Carmel O'Toole, Senior Lecturer and Public Relations courses leader, Sheffield Hallam University
"The book encourages critical reflection in the reader posing interesting questions to analyse. It works equally well for students who are new to the discipline and more experienced professionals. In short, it is the perfect accompaniment to a contemporary course in public relations." Izzy Crawford, Academic Strategic Lead, Robert Gordon University
Pearson, the world's?learning?company.
About the authors
Foreword
Preface
Publisher's acknowledgements
Part 1 The context of public relations
1. Public relations origins: definitions and history
2. Public relations and the media
3. Digital and social media
4. Public relations and democracy
5. Community and society: corporate social responsibility (CSR)
6. Intercultural and multicultural context of public relations
7. Role of the public relations practitioner
Part 2 Public relations theories and concepts
8. Public relations theories: an overview
9. Strategic public relations planning and management
10. Public relations programme research and evaluation
11. Corporate image, reputation and identity
12. Public relations, propaganda and the psychology of persuasion
13. Public relations' professionalism and ethics
Part 3 Public relations specialisms
14. Media relations
15. Internal communication
16. Managing community involvement programmes
17. Issues management
18. Crisis public relations management
19. Public relations and the consumer
20. Business-to-business public relations
21. Public affairs
22. Public relations in the world of finance
23. Integrated marketing communications
24. Sponsorship
Part 4 Sectoral considerations
25. Non-government organisations and pressure groups
26. Corporate communication
27. Celebrity public relations
28. Strategic communication and social marketing in healthcare organisations
29. What next? Future issues for public relations
Glossary
Index
