How to use powerful tools to engage customers with your brand Marketers, technologists, and corporate leaders are looking for ways to more effectively connect consumers with their brand. Storyscapes introduces "storyscaping" as a way to create immersive experiences that solve the challenge of connecting brands and consumers. This book describes a powerful new approach to advertising and marketing for the digital age that involves using stories to design emotional and transactional experiences for customers, both online and offline. Each connection inspires engagement with another, so the brand becomes part of the customer's story. Authors Gaston Legorburu and Darren McColl explain how marketers can identify and define the core target audience segment, define your brand's purpose, understand the emotional desires of your consumers, and more.
Shows how to map how the consumer engages with the category and product/service
Explains how to develop an organizing idea and creative plan for an immersive storyscape experience
Defines the role of marketing channels around the organizing idea
Establishes how technology can be applied to the experience
Learn how to measure, optimize, and evolve the customer experience through the use of strong narratives that compel consumers to buy into your brand. www.storyscaping.com
Acknowledgments vii
About the Authors viii
PART ONE Great Storytelling Alone Won't Save Your Business 1
00 INTRODUCTION 3
01 FROM THE CAMPFIRE 17
02 YOUR FIRST KISS 35
03 BRAVE NEW WORLDS 55
PART TWO Storyscaping Immersive Experiences for Powerful Brand and Consumer Connections 77
04 THE STORYSCAPING MODEL 79
05 POWER OF WHY 91
06 WALK THE WALK 107
07 INSIGHT TO DESIRE 125
08 IN THEIR SHOES 143
09 THE ORGANIZING IDEA 165
10 MEET YOUR STORYSCAPE 181
11 WORLDS THAT SELL 199
12 SHOCK YOUR CULTURE 219
References 231
Index 241