Scenario-Based e-Learning Scenario-Based e-Learning offers a new instructional design approach that can accelerate expertise, build critical thinking skills, and promote transfer of learning. This book focuses on the what, when, and how of scenario-based e-learning for workforce learning. Throughout the book, Clark defines and demystifies scenario-based e-learning by offering a practical design model illustrated with examples from veterinary science, automotive troubleshooting, sales and loan analysis among other industries. Filled with helpful guidelines and a wealth of illustrative screen shots, this book offers you the information needed to: Identify the benefits of a SBeL design for learners and learning outcomes Determine when SBeL might be appropriate for your needs Identify specific outcomes of SBeL relevant to common organizational goals Classify specific instructional goals into one or more learning domains Apply a design model to present content in a task-centered context Evaluate outcomes from SBeL lessons Identify tacit expert knowledge using cognitive task analysis techniques Make a business case for SBeL in your organization Praise for Scenario-Based e-Learning Clark has done it againwith her uncanny ability to make complex ideas accessible to practitioners, the guidelines in this book provide an important resource for you to build your own online, problem-centered instructional strategies. M. David Merrill, professor emeritus at Utah State University; author, First Principles of Instruction Clark's wonderful book provides a solid explanation of the how, what, and why of scenario-based e-learning. The tools, techniques, and resources in this book provide a roadmap for creating engaging, informative scenarios that lead to tangible, measurable learning outcomes. If you want to design more engaging e-learning, you need to read this book. Karl M. Kapp, Professor of Instructional Technology, Bloomsburg University; author, The Gamification of Learning and Instruction
Foreword (Frank Nguyen) Acknowledgments Chapter 1: What Is Scenario-Based e-Learning Scenario-Based e-Learning: A First Look What Do You think? Scenario-Based e-Learning Defined Scenario-Based vs. Directive Training Environments What Scenario-Based e-Learning Is Not Six Reasons to Consider Scenario-Based e-Learning Now What Do You Think? Revisited Coming Next Additional Resources Scenario-Based e-Learning and You: Why Now? Chapter 2: When to Use Scenario-Based e-Learning Consider Scenario-Based Learning for Strategic Tasks What Do You Think? Situations That Call for Scenario-Based e-Learning Eight Scenario-Based Learning Domains Scenario-Based Multimedia Interfaces Meet the Scenario-Based e-Learning Samples Coming Next Additional Resources Scenario-Based e-Learning and You: Your Scenario-Based e-Learning Opportunities Chapter 3: Design of Scenario-Based e-Learning Overview of a Scenario-Based e-Learning Design Model Modes and Media in Scenario-Based e-Learning Coming Next Additional Resources Scenario-Based e-Learning and You: Your Draft Design Model Chapter 4: Defining Scenario Outcomes Outcome Deliverables for Learning Domains Assess the Complexity of your Outcome Responses What Do You Think? Translate Your Learning Objectives Scenario Outcomes and Multimedia Interfaces What Do You Think? Revisited Coming Next Additional Resources Scenario-Based e-Learning and You: Translating Your Objectives Chapter 5: Designing the Trigger Event and Case Data What Do You Think? Planning the Trigger Event Defining Case Data What Do You Think? Revisited Coming Next Scenario-Based e-Learning and You: Defining Your Trigger Event and Case Data Chapter 6: Building Guidance in Scenario-Based e-Learning What Do You Think What Is Guidance? Option 1: Fade Support from High to Low Option 2: Move from Simple to Complex Option 3: Consider Open vs. Closed Response Options Option 4: Consider Interface/Navigation Design Option 5: Add Training Wheels Option 6: Incorporate Coaching and Advisors Option 7: Embed Worksheets Option 8: Adjust Feedback Option 9: Make Learning Collaborative What Do You Think? Revisited Coming Next Additional Resources Scenario-Based e-Learning and You: Defining Guidance Chapter 7: Putting the L in Scenario-Based e-Learning What Do You Think? Integrating Knowledge and Skill Resources Tutorials Reference Examples Instructors What Do You Think? Revisited Coming Next Resources Scenario-Based e-Learning and You: Defining Instructional Resources Chapter 8: Designing Feedback and Reflection The Power of Feedback Learning from Mistakes Types of Feedback What Do You Think? Feedback in a Nutshell Feedback and Reflection in Learning Domains What Do You Think? Revisited Coming Next Additional Resources Scenario-Based e-Learning and You: Defining Feedback Chapter 9: Evaluation of Scenario-Based e-Learning What Do You Think? Focusing Your Evaluation Back to the Basics: Test Reliability and Validity Test Items for Scenario-Based e-Learning Did I Pass the Test? Testing with Online Scenarios What Do You Think? Revisited Coming Next Additional Resources Scenario-Based e-Learning and You: Planning Your Evaluation Chapter 10: Does Scenario-Based e-Learning Work? Does It Work? Is It Efficient? Does It Motivate? What Features Make a Difference? What Do You Think? Limits of Research Discovery Learning Does Not Work Guided Discovery Can Have Learning Advantages over Traditional Instruction Learning Scaffolding Is Essential for Success Guided Discovery Can Be More Motivating Than Traditional Instruction Feedback and Reflection Promote Learning Visual Representations Should Be Congruent with Your Learning Goals Can Scenario-Based e-Learning Accelerate Expertise? Research on Scenario-Based e-Learning The Bottom Line What Do You Think? Revisited Coming Next Additional Resources Scenario-Based e-Learning and You: Evidence-Based Decisions Chapter 11: Eliciting Critical Thinking Skills for Scenario-Based e-Learning What Is Knowledge Elicitation? What Do You Think? Three Approaches to Knowledge Elicitation Which Elicitation Method Should You Use? Types of Knowledge and Skill to Elicit Incorporating Critical Thinking Skills into Your Lessons Guidelines for Success What Do You Think? Revisited Coming Next Additional Resources Scenario-Based e-Learning and You: Eliciting Tacit Knowledge Chapter 12: Implementing Scenario-Based e-Learning What Do you Think? Four Steps to Project Success Step One: Present a Strong Business Case Step Two: Plan Your Project Step Three: Design Your Approach Step Four: Develop Your First Scenario What Do You Think? Revisited Coming Next: Your Scenario-Based e-Learning Project Additional Resources Scenario-Based e-Learning and You: Planning Your Implementation Appendix A: An Introduction to the Scenario-Based e-Learning Examples Appendix B: Repeated Figures Appendix C: Reliability and Validity for Learning Measures for Scenario-Based e-Learning List of Figures and Tables Glossary References About the Author Index
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