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Contents

Foreword xi Ronald A. Heifetz Introduction and Acknowledgments xvii Joan V. Gallos About the Editor xxv Part One: Framing the Issues: What Is Leadership? 1 Editor's Interlude 1 What Leaders Really Do 5 John P. Kotter 2 Primal Leadership: The Hidden Power of Emotional Intelligence 16 Daniel Goleman, Richard Boyatzis, and Annie McKee 3 The Five Practices of Exemplary Leadership 26 James M. Kouzes and Barry Z. Posner 4 Reframing Leadership 35 Lee G. Bolman and Terrence E. Deal 5 When Leadership Is an Organizational Trait 50 James O'Toole Part Two: Becoming a Leader, Preparing for the Opportunities 61 Editor's Interlude 6 The Seven Ages of the Leader 65 Warren G. Bennis 7 The Traces of Talent 79 Marcus Buckingham and Donald O. Clifton 8 Leadership Is Authenticity, Not Style 87 Bill George 9 Level 5 Leadership: The Triumph of Humility and Fierce Resolve 99 Jim Collins 10 Thinking Gray and Free 115 Steven B. Sample 11 Enhancing the Psycho-Spiritual Development of Leaders: Lessons from Leadership Journeys in Asia 125 Philip H. Mirvis and Karen Ayas 12 Moments of Greatness: Entering the Fundamental State of Leadership 142 Robert E. Quinn Part Three: Understanding the Territory, Anticipating the Challenges 155 Editor's Interlude Mapping the Terrain 13 Making Sense of Organizations: Leadership, Frames, and Everyday Theories of the Situation 161 Joan V. Gallos 14 Leadership and the Power of Position: Understanding Structural Dynamics in Everyday Organizational Life 180 Michael J. Sales Understanding Unique Features of the Challenge 15 The Boundaryless Organization: Rising to the Challenges of Global Leadership 199 Ron Ashkenas, David Ulrich, Todd Jick, and Steve Kerr 16 Knowledge Management Involves Neither Knowledge nor Management 221 Marc S. Effron 17 The Sustainability Sweet Spot: Where Profit Meets the Common Good 230 Andrew W. Savitz and Karl Weber 18 Leading Geeks: Technology and Leadership 244 Paul Glen 19 Leading in Black and White: Working Effectively Across the Racial Divide 255 Ancella B. Livers and Keith A. Caver 20 Managing Middlescence 271 Robert Morison, Tamara J. Erickson, and Ken Dychtwald Part Four: Making It Happen 287 Editor's Interlude Getting Things Started 21 The First Ninety Days of Leadership 293 Michael Watkins 22 What Is Our Mission? 301 Peter F. Drucker 23 The Power and Creativity of a Transforming Vision 305 James MacGregor Burns 24 Finding the Right Vision 311 Burt Nanus 25 Developing Strategy: The Serious Business of Play 324 Loizos Heracleous and Claus D. Jacobs Staying on Track 26 The Leader as Politician: Navigating the Political Terrain 336 Lee G. Bolman and Terrence E. Deal 27 Want Collaboration? Accept-and Actively Manage-Conflict 349 Jeff Weiss and Jonathan Hughes 28 Creating and Managing a Learning Culture: The Essence of Leadership 362 Edgar H. Schein 29 Leading Change: Why Transformation Efforts Fail 370 John P. Kotter 30 Leading at the Enterprise Level 382 Douglas A. Ready 31 Execution: The Gap Nobody Knows 393 Larry Bossidy and Ram Charan with Charles Burck Avoiding the Pitfalls 32 The Leader as Toxin Handler: Organizational Hero and Casualty 407 Peter J. Frost and Sandra Robinson 33 Bad Leadership-and Ways to Avoid It 423 Barbara Kellerman 34 Good or Not Bad: Standards and Ethics in Managing Change 433 Kim S. Cameron Part Five: Sustaining the Leader 443 Editor's Interlude 35 A Survival Guide for Leaders 447 Ronald A. Heifetz and Marty Linsky 36 Preserving Integrity, Profi tability, and Soul 463 David Batstone 37 Learning for Leadership: Failure as a Second Chance 478 David L. Dotlich, James L. Noel, and Norman Walker 38 Nourishing the Soul of the Leader: Inner Growth Matters 486 Andre L. Delbecq 39 Resilience and the Crucibles of Leadership 504 Warren G. Bennis and Robert J. Thomas 40 Choose Hope: On Creating a Hopeful Future 516 Andrew Razeghi Notes and References 519 Name Index 549 Subject Index 557 Credits 595

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