This significant and timely book critically discusses the effects of emerging trends and shifting dynamics on the tourism and hospitality industry at local, regional, national, and international levels in a holistic manner.
This book offers a multi-disciplinary and inter-disciplinary approach and examines emerging topics such as technology and disruptive economies as well as the Covid-19 pandemic that are likely to change the future of the industry, either positively or negatively. The book thus advances the knowledge surrounding emergent controversies pertaining to tourism and hospitality including the growth of alternative business models (e.g., sharing economy business models), travel in light of climate change, and human resource ethics given the increasing adoption of artificial intelligence (AI), data, and algorithms.
Offering a platform for the critical discussion of pertinent transformations and, as such, providing theoretical and practical insights, this book will be of great value to destination planners, policymakers, industry practitioners, educators, and upper-level students of tourism and hospitality.
Introduction. 1. Emerging transformations in the air transport sector in the post COVID-19 era. 2. Climate change and tourism: Emerging transformations. 3. The sharing economy and its implications for inclusive tourism. 4. Digital transformation in tourism. 5. Attitudes towards robots as transformational agents in tourism and hospitality: robophobes versus robophiles. 6. Conceptualising system resilience in smart tourism destinations. 7. Big data analysis of social media sharing and destination image. 8. Digital transformation in tourism: Archaeotourism and its digital potential. 9. The rise of meme tourism: Tourism transformations towards 'fifteen minutes of fame'. 10. Accessible tourism as a transformational force for tourism and hospitality. 11. Employee well-being in guest-oriented industries: Evidence from food and beverage sector. 12. Climbing the virtual mountain: A netnography of the sharing and collecting behaviours of online munro-bagging. 13. Sustainable development goals and tourism organisations: The enabling role of sustainable business models. 14. Cannabis tourism: An emerging transformative tourism form. 15. The tourism lab: A place for change, participation, and future destination development. Conclusion.
